The human-first workbench
for AI-first work
Prompt and context management, content engineering, and much more –
for the people shaping AI behavior, and the people using it to power their work.
Trusted by global enterprises, now available to AI-first people & teams.
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For the new roles that AI makes possible
When AI is the tool of your trade, you need more than a prompt box. HumanFirst is the first full-stack AI workbench built for the new class of professionals shaping how AI serves the business.
Some of our users are building AI systems and agents, optimizing the instructions and training data. Others are managing and scaling their research, analytics, content generation & personalization, and execution. All of them have AI at the center of their work, and need a structured way to manage prompts, context, and content at each step.
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Customer Experience
AI Agent Trainers
Optimizing chatbot responses and escalation logic
Operations Managers
Managing AI-powered support workflows
Knowledge Base Managers
Structuring content for AI consumption
Marketing
Content Operations
Managing AI-generated content workflows
Automation Specialists
Building logic for AI-driven engagement and conversion
SEO/GEO Strategists
Engineering relevance and optimizing for discoverability
Sales
AI Sales Strategist
Training lead qualification & scoring agents
AI-Powered Sales Forecasting Analyst
Analyzing, predicting, and improving pipeline processes
Conversation Intelligence Managers
Analyzing sales calls for insights
Product & Operations
AI Product Managers
Overseeing AI feature performance
Workflow Automation Specialists
Designing AI-powered business processes
Quality Assurance Analysts
Monitoring AI output quality
Emerging & Specialized Roles
Prompt Engineers
Designing, testing, and refining instructions for consistent model behavior
AI Performance Analysts
Evaluating model output quality, accuracy, and business impact
AI Agent Managers
Supervising agent behavior, coverage, and escalation across workflows
AI Training Data Managers
Curating, labeling, and organizing data to improve system performance
FAQs
Are you an agent / workflow building platform?
No. It’s where domain experts shape how they work, or prototype the instruction sets that power their automations. Think of us as the control panel where you define agent behavior, design prompts, curate context, test against real data, and discover improvement opportunities before deploying to your live systems. Anything you build in HumanFirst can be exported into the agent or automation platform of your choice.
How are you different from ChatGPT or Claude?
ChatGPT and Claude are general-purpose chat interfaces. They’re great for exploration, creativity, and quick answers (we use them too!).
When you want more structure, or when you want to maintain the context you’re building up for later work, it’s a good time to switch to HumanFirst. We help you test and version prompts, cluster and label data, and organize your process so you can (efficiently) build and supervise AI systems that reflect how you and your business work.
Are you a new company?
No! HumanFirst has been in-market for five years, helping some of the world’s best companies apply enterprise AI. We’ve restructured the platform to support the rise of new roles, and we’re bringing on alpha users to help us shape what will become the most structured, intuitive workbench for this new kind of work.
Are you tied to OpenAI?
No. HumanFirst is model-agnostic. You can bring your own model, switch between providers, and experiment with multiple models in parallel. Whether you're using OpenAI, Claude, Gemini, or another provider, HumanFirst lets you design prompts with structured context and evaluate your results, without starting back at square one.
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