Managing an NLU Model Migration From Dialogflow ES to CX

Dialogflow CX provides powerful tools for intelligent conversational AI; many teams have a migration from Dialogflow ES to CX in their near future.

But migrating an existing NLU model comes with questions:

• How much work is involved?
• How do we measure the accuracy of the new model, and monitor as we go?
• How can we integrate generative features?

Ali Douvre, Cloud AI Product Manager at Google, and Stephen Broadhurst, VP of Customer Solutions at HumanFirst, tackle these questions in a livewebinar. Ali covers the advanced conversation controls available in Dialogflow CX. Stephen demonstrates a live migration, highlighting how teams can accelerate the conversion, assess and improve model accuracy, and take advantage of generative features with full human-in-the-loop supervision.

If you're interested in talking to John and Stephen about building, migrating, and optimizing a model, or getting started with Generative AI, book a consultation.