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Customer Stories
4 MIN READ

NLU at scale: 1000+ intents powering eHealth's Call Center AI and Analytics

eHealth is one of the largest online marketplaces for health insurance in the United States.
January 14, 2021
Articles
6 MIN READ

Building a Semantic Emoji Prediction NLU

Learn one way to approach semantic Emoji prediction with cascading intents.
January 5, 2021
Articles
2 MIN READ

The crux of NLU is managing the long-tail of data.

> Until now, building and maintaining the training data needed to support a long-tail of intents has been a difficult problem — yet this is what is needed to go from a Gregory Whiteside.
December 25, 2020
Tutorials
2 MIN READ

Syncing Dialogflow with HumanFirst

How to import an existing Dialogflow agent to HumanFirst using our command line integration.
November 30, 2020