6 Prompts for CX Teams

How to work with LLMs to unlock your customer data.
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38min

John Norris, Head of Sales at HumanFirst, and Lauren Sanderson, Marketing Lead at HumanFirst, share 6 field-tested prompts helping CX teams turning unstructured customer data into actionable insights and targeted solutions.

This session covers:

  • Summarizing key issues from service reviews
  • Analyzing customer sentiment across support calls
  • Generating personalized customer outreach

And more! Download the accompanying Prompt Guide to get all 6 ready-to-use prompts.

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August 15, 2024
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HumanFirst
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Speakers

John Norris
HumanFirst
Head of Sales
Lauren Sanderson
HumanFirst
Marketing Lead