Managing an NLU Model Migration From Dialogflow ES to CX

How to start working with generative AI in Dialogflow CX
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48min

Dialogflow CX provides powerful tools for intelligent conversational AI; many teams have a migration from Dialogflow ES to CX in their near future.

But migrating an existing NLU model comes with questions:

  • How much work is involved?
  • How do we measure the accuracy of the new model, and monitor as we go?
  • How can we integrate generative features?

Ali Douvre, Cloud AI Product Manager at Google, and Stephen Broadhurst, VP of Customer Solutions at HumanFirst, tackle these questions in a livewebinar. Ali covers the advanced conversation controls available in Dialogflow CX. Stephen demonstrates a live migration, highlighting how teams can accelerate the conversion, assess and improve model accuracy, and take advantage of generative features with full human-in-the-loop supervision.

If you're interested in talking to John and Stephen about building, migrating, and optimizing a model, or getting started with Generative AI, book a consultation.

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July 18, 2024
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HumanFirst
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Speakers

Ali Douvre
Google
Cloud AI Product Manager
John Norris
HumanFirst
Head of Sales
Stephen Broadhurst
HumanFirst
VP Customer Solutions